Teams

Update to version 7.0.0 of the Teams PowerShell module

Maxime Hiez
Teams
20 Apr, 2025

Introduction Microsoft recently released the new version 7.0.0 of the PowerShell module for Microsoft Teams.Installation Vous pouvez vérifier la version du module installé via

Virtual appointments in Teams vs. the Bookings app

Introduction Microsoft Teams offers powerful virtual appointment management functionality, enabling organizations to efficiently schedule and manage their client engagements. Meanwhile, t

How to analyze incoming calls in Teams with CQD

Définition Microsoft's Teams Call Quality Dashboard (CQD) is a powerful tool designed to help administrators monitor and improve the quality of phone calls within their organization. Th

How to analyze Direct Routing calls via the SIP ladder

Introduction I wrote an article last February to announce the upcoming release of the SIP ladder to analyze Teams Direct Routing calls from the Microsoft Teams Admin Center. The feature is

Update to version 6.9.0 of the Teams PowerShell module

Maxime Hiez
Teams
13 Mar, 2025

Introduction Microsoft recently released the new version 6.9.0 of the PowerShell module for Microsoft Teams.Installation You can check the version of the installed module via t

How to update your Android Teams devices to AOSP

Introduction I wrote an article last February on how to prepare the migration of your Android-based Microsoft Teams devices to AOSP (Android Open Source Project). The firmware has just

New Teams optimizations for VDI in Citrix

Maxime Hiez
Teams
11 Feb, 2025

Introduction Microsoft recently announced a major breakthrough in optimizing Microsoft Teams for virtual desktop environments (VDI) in Citrix. This new architecture, based on the SlimCore

How to block a specific external user in Teams

Introduction Microsoft recently introduced a new feature for Teams administrators to block specific external users. This update aims to strengthen security and protect internal members of t

Improved Teams video quality with Super Resolution

Maxime Hiez
Teams
06 Feb, 2025

Introduction Microsoft continues to innovate to provide users with the best possible virtual communication experience. One of the latest advancements is the introduction of *Super Resolutio

The new unified calendar is available in Teams

Maxime Hiez
Teams
04 Feb, 2025

Introduction Microsoft recently announced the general availability of the new unified calendar in Teams. This update aims to improve the user experience by providing a more intuitive interf

Debugging Teams calls via the SIP ladder

Maxime Hiez
Teams
03 Feb, 2025

Introduction Microsoft Teams continues to evolve to offer ever more advanced communication and collaboration solutions. Among the features arriving very soon, we find the possibility of obt

Update to version 6.8.0 of the Teams PowerShell module

Maxime Hiez
Teams
31 Jan, 2025

Introduction Microsoft recently released the new version 6.8.0 of the PowerShell module for Microsoft Teams.Installation You can check the version of the installed module via t

How to inventory Direct Routing numbers in Teams

Introduction Microsoft Teams continues to evolve to offer ever more effective communication and collaboration solutions. To make life easier for administrators, Microsoft has announced the

How to handle duplicates in Teams directory search

Introduction Microsoft recently announced a significant optimization for the search by name and extension functionality in its Teams auto attendants. You have probably already had this case

How to configure callback in a Teams queue

Definition Callback in Teams allows callers in a queue to be called back after a certain time rather than waiting until an agent becomes available.Prerequisites **Licenses r

New unified contacts in Teams and Outlook

Maxime Hiez
Teams
13 Jan, 2025

Introduction Microsoft recently announced the general availability of the new unified contacts experience in Microsoft Teams and Outlook. This update allows Microsoft 365 users to access an

External USB webcam on iPad with Teams

Maxime Hiez
Teams
10 Dec, 2024

Introduction The use of iPads in the professional environment has significantly increased, with many professionals preferring iPads for their portability and battery life. However, users of

Microsoft Teams Call Quality Data (CQD) QER v5.0 !

Maxime Hiez
Teams
09 Dec, 2024

Introduction Microsoft Teams continues to evolve, providing high-quality communication and collaboration experiences. The Quality of Experience Report (QER) v5.0 is a significant update

The SMS messages will be native in Teams

Maxime Hiez
Teams
06 Dec, 2024

Introduction Microsoft Teams continues to evolve, offering comprehensive communication and collaboration solutions. Among its features, SMS integration allows Teams users to easily communic

New skin tones for emojis in Teams

Maxime Hiez
Teams
21 Nov, 2024

Introduction Microsoft recently announced the general availability of a new feature in Microsoft Teams : skin tone settings for emojis and reactions. This update allows users to personalize

Email verification of external Teams participants

Maxime Hiez
Teams
19 Nov, 2024

Introduction Microsoft Teams Premium introduces a new feature to enhance the security and reliability of your meetings: email verification for external participants. This feature allows mee

Pricing update for Teams telephony licenses

Maxime Hiez
Teams
12 Nov, 2024

Introduction Microsoft recently announced a price increase for several Teams telephony licenses, effective April 1, 2025. This pricing update reflects the continued innovation and increased

Microsoft leads the 2024 UCaaS Magic Quadrant

Maxime Hiez
Teams
11 Oct, 2024

Introduction The Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) is an essential tool for organizations looking to evaluate cloud communications service provide

How I resolved dropped Teams calls

Introduction A customer contacted me to tell me that he was having an issue with his Microsoft Teams telephony. Outgoing calls are being cut off even before the audio connection is establis

Global realignment of Microsoft 365 licenses

Maxime Hiez
Teams
01 Apr, 2024

Introduction On August 31, 2023, Microsoft announced significant changes to its Microsoft 365 and Office 365 suites in response to concerns raised by the European Commission regarding compe