Tutorial

How to enable LDAP routing in an Audiocodes SBC

Introduction LDAP (Lightweight Directory Access Protocol) routing over an SBC (Session Border Controller) allows calls to be managed using information stored in an Active Directory.

How to enable Zoom and Webex meetings on MTR

Maxime Hiez
MTR , Tutorial
04 Apr, 2025

Introduction In the modern business world, effective collaboration is essential. Organizations use various video conferencing platforms to stay connected, and it's crucial to be able to joi

How to create a Windows local admin account via Intune LAPS

Introduction I wrote an article last February on how to replace the password of your MTR's local account using LAPS (Local Administrator Password Solution) in Intune. I concluded my article

How to analyze incoming calls in Teams with CQD

Définition Microsoft's Teams Call Quality Dashboard (CQD) is a powerful tool designed to help administrators monitor and improve the quality of phone calls within their organization. Th

How to analyze Direct Routing calls via the SIP ladder

Introduction I wrote an article last February to announce the upcoming release of the SIP ladder to analyze Teams Direct Routing calls from the Microsoft Teams Admin Center. The feature is

How to update your Android Teams devices to AOSP

Introduction I wrote an article last February on how to prepare the migration of your Android-based Microsoft Teams devices to AOSP (Android Open Source Project). The firmware has just

How to enable password writeback in Entra ID

Introduction In an organization configured as hybrid with Microsoft cloud, user accounts are created in the on-premises Active Directory and are synchronized with Microsoft Entra ID. In

How to enable LAPS on the MTR Admin account via Intune

Definition Microsoft's LAPS (Local Administrator Password Solution) is a free tool designed to improve password security for local administrator accounts on workstations, servers and al

How to shut down an idle virtual machine in Azure

Definition Managing cloud costs effectively is crucial for organizations. One of the biggest cost drivers in the cloud is the presence of idle virtual machines (VMs) that continue to run ev

How to migrate your Android Teams devices to AOSP

Introduction I told you last November about the approach to migrating to AOSP (Android Open Source Project) for Android-based Microsoft Teams devices, such as phones, conference rooms a

How to block a specific external user in Teams

Introduction Microsoft recently introduced a new feature for Teams administrators to block specific external users. This update aims to strengthen security and protect internal members of t

How to inventory Direct Routing numbers in Teams

Introduction Microsoft Teams continues to evolve to offer ever more effective communication and collaboration solutions. To make life easier for administrators, Microsoft has announced the

How to handle duplicates in Teams directory search

Introduction Microsoft recently announced a significant optimization for the search by name and extension functionality in its Teams auto attendants. You have probably already had this case

How to add tags to an Azure virtual machine

Definition Tags in Azure are customizable labels (in the form of metadata) that you can apply to your resources to organize and manage your cloud environments more efficiently. They play a

How to configure callback in a Teams queue

Definition Callback in Teams allows callers in a queue to be called back after a certain time rather than waiting until an agent becomes available.Prerequisites **Licenses r

Import the DigiCert Root G2 certificate into an Audiocodes SBC

Introduction Since the arrival of Teams Direct Routing telephony, TLS certificates used by Microsoft servers are linked to the following root certification authority :Common Certificate

Import the DigiCert Root G2 certificate into a Ribbon SBC

Introduction Since the arrival of Teams Direct Routing telephony, TLS certificates used by Microsoft servers are linked to the following root certification authority :Common Certificate

How to sign in with Passkey to Microsoft 365

Definition Microsoft 365 Passkey is an authentication method that replaces passwords with more secure options like facial recognition, fingerprint, or a PIN.Prerequisites **

How to activate Microsoft 365 Passkey in Entra ID

Definition Microsoft 365 Passkey is an authentication method that replaces passwords with more secure options like facial recognition, fingerprint, or a PIN.Prerequisites **

How to disable self-service on Copilot licenses

Introduction Microsoft has activated a setting in the tenants (by default) to allow any user to purchase a Microsoft Copilot license through the *Microsoft 365 Copilot self-service pursha

How I resolved dropped Teams calls

Introduction A customer contacted me to tell me that he was having an issue with his Microsoft Teams telephony. Outgoing calls are being cut off even before the audio connection is establis